Thailand’s THIM app has passed 600,000 downloads since its August launch. The Immigration Bureau still plans to add several services before the app becomes the broader one-stop platform it has described.
A new digital channel, not a completed overhaul
Thailand’s Immigration Bureau launched the Thai Immigration application, known as THIM, on August 1, 2026. The bureau says the app has since recorded more than 600,000 downloads and over 580,000 users. It puts the user figure at 97.2% of downloads. These figures come from the bureau; they do not independently measure how often people use the app.
The THIM app brings an official immigration service to visitors’ phones. Still, its current functions differ from the broader set of services the bureau says it plans to add. The download total does not mean that every proposed procedure is already available.
What travellers can access now
One current function gives users access to the Thailand Digital Arrival Card, or TDAC. The Immigration Bureau’s website offers another way to access the arrival-card service, according to information published by the Tourism Authority of Thailand. The app also includes Explore Thailand, a tourism-information feature. Reports also describe QR-code coupons and privileges from participating businesses.
This mix covers immigration and visitor information, but it does not let users complete every immigration procedure through the app. Travellers should check whether a particular feature is available before relying on THIM for that task. Officials’ plans and current functions are not the same thing.
More services remain on the roadmap
The Immigration Bureau says it plans to add queue bookings, requests for certificates of stay, visa extensions, 90-day reporting and Visa on Arrival procedures at authorised checkpoints. These additions would broaden the app’s role for foreign nationals who visit or live in Thailand. Reports describe them as planned functions, not services that users can already access through THIM.
The bureau has presented the wider project as a way to expand digital services while responding to pressure on airports and border checkpoints. However, the announcement does not show that the app has shortened queues or made immigration processing faster. Separate evidence would be needed to support those conclusions.
Check the channel before submitting details
For now, travellers should distinguish between THIM’s present functions and its future roadmap. The app provides access to TDAC, while the official website remains an alternative channel. Anyone seeking another procedure should check whether the bureau has made it available, rather than assume that the one-stop plan is complete.
The Immigration Bureau operates THIM and publishes a privacy notice for the application. That notice identifies the responsible agency, but it does not provide an independent assessment of the app’s security. The download figures show substantial uptake since launch; on their own, they do not establish the quality, reliability or effectiveness of each service.
